AxiellDirekt Customer Service

Welcome to our customer service. Fill out the form below and we'll be back to you as soon as possible.

  • Please write phone numer in international format +1 800 123 456
  • This field is for validation purposes and should be left unchanged.

Customer Service


All returns is handles by the form above


Our customer support service is assisting with most problems you might have. We are open for service all weekdays between 8.00-17.00 

Log your ticket in our support portal

If you have any further questions, please don’t hesitate to call us at

Please note that we only support products that you’ve purchased through AxiellDirekt (

Personal Assitance

Do you need shopping assistance, or any other form of advice, please call +46 (0)46 270 04 60

All weekends we are closed.

Terms & Conditions


All prices on our website exclude VAT. EU VAT needs to be paid by the customer.


We deliver at a flat rate to all countries we operate except Sweden where we deliver with free shipping. Most products will be dispatched next workday. If we don’t have it in store, we will notify you of your deliver time.


Payment through invoice only. Invoice 30 days payment time, and late fee of 8% charged upon delayed payment. We do credit checks on all customers.


Warranty may differ between brands. If nothing is written in the product description, 12 month warranty apply.


We may use your account information in order to send you personalised and non-personalised information.